At AN INFOWAY, we value your satisfaction and aim to provide the best possible services. This Cancellation & Refund Policy outlines our procedures for cancellations and refunds.
Cancellation Policy:
- Cancellation of Services: If you wish to cancel any web development service you have ordered from AN INFOWAY, please contact us as soon as possible. The cancellation will be subject to the terms of your service agreement or contract with us. We will assess the specific terms and conditions applicable to your project.
- Cancellations by AN INFOWAY: We reserve the right to cancel services in the event of unforeseen circumstances or if you breach the terms of your agreement with us. In such cases, we will provide you with a written explanation and discuss any applicable refund options.
Refund Policy:
- Refund Eligibility: The eligibility for a refund is contingent on the terms and conditions of your service agreement or contract with AN INFOWAY. Not all services may be eligible for a refund. We will discuss the specifics with you when you initiate a cancellation.
- Refund Process: If you are eligible for a refund based on the terms of your agreement, we will process the refund within a reasonable timeframe. The method and timeframe for the refund may vary, and we will communicate this to you during the cancellation process.
- No-Show or Missed Deadlines: In cases where the project cannot be completed due to your unavailability or missed deadlines, no refunds will be issued. We will work with you to reschedule or adjust the project as necessary.
- Non-Refundable Fees: Certain fees, such as setup or administrative fees, may be non-refundable. These will be outlined in your service agreement.
Contact Us:
If you have any questions or concerns about our Cancellation & Refund Policy, please contact us at support@aninfoway.com. We are committed to working with you to ensure your satisfaction with our services.
By availing our web development services, you acknowledge that you have read and understand this Cancellation & Refund Policy and agree to its terms and conditions. This policy is an integral part of our commitment to delivering quality services.